AI to evaluate customer interactions

Find out where you are losing customers

The 360-degree overview of content across all communication channels enables targeted coaching of operators, a proactive approach to improving customer satisfaction, and delivers measurable business results.

Our satisfied customers

The SentiSquare No-Code NLP platform is used by top companies in the telecommunications, finance, energy, and insurance industries.

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No-Code NLP platform
Omnichannel analysis to evaluate customer interactions with AI

What benefits will customer interaction analytics bring you?

Boost sales performance

Increase sales through better operator communication. Interaction analysis reveals weaknesses and enables targeted coaching.

Gain full control

Get a detailed overview of every customer interaction. Analyze 100% of conversations in clear graphs to improve processes and team performance.

Raise customer satisfaction

Turn insights into better services and happier customers. See immediately in graphs what works in communication and what doesn't and build on it.

Ensure 100% compliance

Make sure that agents are acting in accordance with internal and legislative regulations. Specialized language models detect deflections in interactions.

Fast, secure and accurate AI, that adapts to your data

The SentiSquare No-Code NLP platform easily connects to the systems you use in your company. Specialized small language models (SLMs) are ideal for applications that involve high interaction volumes, low latency requirements, and scenarios with sensitive data. You can create and adjust the models yourself.

This gives you accurate results, faster analysis, and full control over your data, without complicated implementation or the need for IT expertise.

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