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At SentiSquare, we are very proud of our cooperation with Rohlik.cz and Kifli.hu, that started in 2020 and we are now part of their growth in Europe.
Nowadays customer communication is getting more and more important and lots of companies are thinking about how to improve. Gain some inspiration from the journey E.ON took in implementing AI to support the simple, but painful and boring task of sorting and forwarding incoming customer emails and, after realising how AI can help, adding more AI-based services, ending up with smoothly automated processes in Customer Communication and support.
The project implemented by SentiSquare for E.ON entitled “360° Advanced Customer Communication Analytics at E.ON” was awarded a score of 95% and thus won the WebTop100 competition for the first time in the Artificial Intelligence category.