Published on 19|11|2020 by Lucie Kolářová
The project implemented by SentiSquare for E.ON entitled “360° Advanced Customer Communication Analytics at E.ON” was awarded a score of 95% and thus won the WebTop100 competition for the first time in the Artificial Intelligence category.
WebTop100 is a prestigious competition in the field of digital marketing. Artificial Intelligence has become a force to be reckoned with in both marketing and customer communication, and so it has got its own category.
As the guarantor and evaluator of the Artificial Intelligence category, Jan Romportl, praised the “very high quality” of the submitted projects - making us at SentiSquare all the more proud of the award! The jury has rated projects according to the following criteria:
The realness of the artificial intelligence
Efficiency for contracting authorities
Our project "360° Advanced Customer Communication Analytics at E.ON" was awarded 95% and took the first place.
You can read the complete results here.
Any AI project that has made its creators proud could enter the competition. Any AI project that moved both the client and the creator forward. We didn’t doubt for a second whether we should sign up. Thank you!
SentiSquare is a technology company that deals with customer-generated text analysis. As one of the few companies uses artificial intelligence based on principles of distribution semantics, which provides many competitive advantages, such as language independence. The company was founded in 2014 as a spin-off by team of researchers at the Faculty of Applied Sciences of the University of West Bohemia in Pilsen. SentiSquare currently supplies technology to the contact centers of large companies such as T-Mobile, E.ON or Albert.
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