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Analytics

  • Speed Up Resolution Time

  • Save Manpower

  • Increase Contact Centre Capacity

  • Grow Customer Satisfaction

  • Understand 100 % of Feedback

  • Free Up Your Analysts

  • Add value to your call center

  • Monitor all customer communication

  • Save time of your agents

Email Automation

  • Speed Up Resolution Time

  • Save Manpower

  • Increase Contact Centre Capacity

Customer Feedback
Analytics

  • Grow Customer Satisfaction

  • Understand 100 % of Feedback

  • Free Up Your Analysts

Call Center
Analytics

  • Add value to your call center

  • Monitor all customer communication

  • Save time of your agents

Success stories‍_

Newsroom‍_

20|8|2021
News

The ACL conference is the number one conference in the field of NLP (Natural Language Processing). It is sponsored by Apple, Facebook AI, Microsoft, Google, Amazon, IBM and other multinational IT companies. This year, members of the SentiSquare NLP team served as reviewers of scientific papers for this conference.

by Lucie Kolářová & Peter Kesch
20|7|2021
News

There is a lot of important information in the communication between companies and their customers. In emails, calls and text messages, the treasure of every company is stored here. You just need to discover it!

by Lucie Kolářová & Peter Kesch
1|7|2021
News

At SentiSquare, we specialize in natural language processing (NLP), a discipline that uses artificial intelligence to simulate the human ability to read and understand text.

by Lucie Kolářová & Peter Kesch

Selected references_

E.ON
kiwi.com
Rohlik
Albert
T-Mobile
Konica Minolta
Staffino
Česká Spořitelna
Residomo
Západočeská Univerzita
ČSOB
AAA Auto