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Products‍_

Email Automation

Customer Feedback
Analytics

Call Center
Analytics

  • Speed Up Resolution Time

  • Save Manpower

  • Increase Contact Centre Capacity

  • Grow Customer Satisfaction

  • Understand 100 % of Feedback

  • Free Up Your Analysts

  • Add value to your call center

  • Monitor all customer communication

  • Save time of your agents

Email Automation

  • Speed Up Resolution Time

  • Save Manpower

  • Increase Contact Centre Capacity

Customer Feedback
Analytics

  • Grow Customer Satisfaction

  • Understand 100 % of Feedback

  • Free Up Your Analysts

Call Center
Analytics

  • Add value to your call center

  • Monitor all customer communication

  • Save time of your agents

Success stories‍_

Newsroom‍_

25|4|2022
News

Customer feedback analysis is an extensive topic. We've compiled the most common questions from people interested in feedback analysis. Naturally, they are related to open text analytics, which SentiSquare analyzes using AI. Some of the questions are very tricky. They may be able to answer your questions as well. Let's take a look at them.

by Lucie Kolářová & Peter Kesch
28|3|2022
News

On March 24, 2022, SentiSquare together with partners IXPERTA and Atos organized a conference in WorkLounge dedicated to innovation and analysis using artificial intelligence for call centers.

by Lucie Kolářová
18|1|2022
News

The Startup Disrupt event Startup vs Corporate on January 18, 2022 was very successful and we took away a lot of input from the discussion from both corporate and startup representatives.

by Lucie Kolářová

Selected references_

E.ON
kiwi.com
Rohlik
Albert
T-Mobile
Konica Minolta
Staffino
Česká Spořitelna
Residomo
Západočeská Univerzita
ČSOB
AAA Auto