_read the most important news about SentiSquare
The UPC Polska THINK BIG: Grow Smarter program has just come to an end. Selected winners were presented at the official gala in Warsaw.
In business, English is a universal means of communication. Virtually every major corporation has a foreign-language website and employees trained to service English-speaking clients. But what if clients decide to communicate in their native language? Artificial intelligence comes to help.
A telecom giant as little as any company understands the existence of synergy between the corporate business and the start-up environment. An expression of this approach is the acceleration program organized by Orange Polska for promising start-ups from the technological innovation sector.
A well-functioning customer service department is an important element of the activity of any company that has such a department. Unfortunately, often the work of this cell leaves much to be desired in the eyes of customers. The recipe for improving the operation of the customer service department, and thus the general user experience, can be artificial intelligence.
SentiSquare received the award for the best CX measurement at the Clientology conference 2019. Clientology conference is a Czech customer experience conference organized by Clientology Institute. Their main idea is that customer-centricity is the most profitable path to growth for any business.
Over 1,000 participants, 40 discussion panels, representatives of the most important brands from the technological sector - this is how one can briefly describe the ABSL Summit 2019 conference, which took place in Warsaw on June 12-13. The topics discussed during this event concerned the directions of business development and the challenges that face. Among the ABSL participants there were also SentiSquare representatives.
SentiSquare is a technology company that deals with customer-generated text analysis. As one of the few companies uses artificial intelligence based on principles of distribution semantics, which provides many competitive advantages, such as linguistic independence. The company was founded in 2014 as a spin-off by team of researchers at the Faculty of Applied Sciences of the University of West Bohemia in Pilsen. SentiSquare currently supplies technology to the contact centers of large companies such as T-Mobile, E.ON or Albert. SentiSquare has a branch in Poland.
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